Frequently asked questions

RADar! reporting platform is a tool by Climate Alliance for online citizen participation and planning. It offers municipalities and their inhabitants optimal opportunities to work together to promote cycling locally.

Cyclists can use the CITY CYCLING app and website to draw their municipality’s attention to problematic and/or dangerous places along cycle routes:

They can simply drop a pin on a map and add a reason for their report to inform the municipality so that they can take further action as appropriate. The responsible office in the municipality or rural district is notified automatically via email and can view, edit and write comments for all of the reports it receives.

The person who submitted the report is kept up to date on the progress of processing via email.

All RADar! reports are indicated on the map with pins. It is possible to see at a glance whether a report hasn’t been processed yet, is being processed, has been processed, cannot be processed or has been resolved particularly well.

Cyclists can submit reports for any municipality, as long as they offer RADar! Check the map on www.radar-online.net for details of which municipalities are offering RADar! The municipality name is written in red when the reporting period is active and in grey when the reporting period has ended. Municipalities are still able to access the reports submitted to process them though.

Under “My RADar!” at the top right of the login area of radar-online.net – simply use your CITY CYCLING access details to log in. If the municipality has booked RADar! independently of their participation in CITY CYCLING, the access data generated during the municipal registration will apply.

Reports can be edited on the map by clicking on the respective pin (pencil edit symbol). A data export function allows all reports to be exported to an Excel spreadsheet. The reporting person is informed of all changes made to their report with automatic emails.

Yes, simply click on the bin icon next to each individual report. There is no option to delete all reports at once though, as cycling infrastructure can only be improved if the reports are processed individually. It should moreover be noted that the reporting person is informed automatically of any changes.

You can choose which processing statuses are publicly visible under “Configuration > Reports > Visibility of reports”.

There are two ways for rural districts and their associated municipalities to use RADar!

1. The coordinator for the rural district books RADar! for the entire rural district. In this case, they also automatically become the coordinator for RADar!
2. Individual municipalities book RADar! when they register for CITY CYCLING. In this case, the reports go directly to the coordinator(s) in the respective municipalities.

An existing booking can be extended under “For municipalities > Extend booking” on the RADar! website.

The free RADar! variant can be booked under “Manage municipality” in the login area on city-cycling.org up until the start of the local campaign period. The box simply needs to be ticked and this change saved.

The booking then ends automatically when the local campaign period ends.

Please note: While it is simple to add the RADar! option, it cannot be cancelled in the same way.

The condition is that the participating municipality offers RADar! (visible by the RADar! symbol in the last column in the list on city-cycling.org/municipalities, for example). If this is the case, cyclists can submit reports under “My RADar!” in the login area on city-cycling.org.

Alternatively, reports can be submitted via radar-online.net. An overview of which municipalities are using RADar! is also available here: www.radar-online.net/radar-kommunen